Privacy Notice

Who we are

The Franchise Boardroom is operated by IBGN Franchising Ltd, registered in England and Wales under company number 14937246. Our registered office is Amelia House, Crescent Road, Worthing, England, BN11 1QR. We are the controller of personal information collected through this website.

For privacy enquiries or to exercise your rights, email joel@infinitybusinessgrowthnetwork.co.uk, telephone +44 1323 332 834, or write to our registered office.

Information we collect

When you apply for a consultation, we collect your name, business, country, email, optional phone number, website, programme of interest, network size, business stage, UK entry timeline where relevant, strategic challenge, optional message and consent choice. Correspondence you send us may also be retained.

Technical information may be processed by our hosting and security providers to deliver and protect the website. Your cookie preference is stored in your browser. Please avoid sending sensitive personal information or confidential commercial documents in an initial enquiry.

Purposes and lawful bases

We use enquiry information to assess suitability and respond to your request. Our lawful bases may include taking steps at your request before entering a contract and our legitimate interests in responding to business enquiries and managing professional relationships.

Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect processing already carried out lawfully. Professional conflict checks, where required, are conducted before an engagement and may involve legitimate interests or applicable legal obligations. We do not use enquiry consent as permission for unrelated marketing.

Access, service providers and transfers

Information is accessed only where needed to assess and respond to your enquiry, administer a relationship or comply with legal obligations. Hosting, communication and other service providers may process information on our behalf under appropriate arrangements. We do not sell your personal information or share it with third parties for their marketing.

The provider list, processing locations and any applicable international-transfer safeguards require confirmation as part of the final policy review. Where UK data protection law requires safeguards for overseas processing, these must be in place before that processing occurs.

Security

Enquiry information is transmitted over encrypted connections and stored with restricted access. No internet transmission or storage system can be guaranteed completely secure.

How long we keep information

Information should be kept only for as long as necessary for the purpose for which it was collected, including responding to enquiries, administering engagements and satisfying applicable legal requirements. The specific retention periods and deletion schedule remain subject to confirmation before this policy is finalised.

Your rights

Subject to applicable conditions, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. You may also withdraw consent. Contact us using the details above; we may need to verify your identity before acting.

We normally respond within one month, subject to permitted extensions. You have the right to complain to the Information Commissioner’s Office at ico.org.uk. We would welcome the opportunity to address a concern first, but you do not have to contact us before approaching the ICO.

Cookies and changes

Our Cookie Policy explains browser storage and your choices. We may update this notice when our practices or legal requirements change. The date above identifies this version.